Shipping & Returns

Shipping

Shipping Costs

• The $10 flat rate applies to each order containing ammunition, no matter how many boxes you order or how much it weighs.
• Optics ship free.
• Your shipping charge, and any applicable taxes, are shown at checkout before you submit your order.

Processing Time

• In-stock orders ship within 1–3 business days (Monday–Friday, excluding federal holidays) after payment is approved and any required age or identity verification is complete.
• We email tracking information when your order ships.
• If we can't meet the stated shipping timeframe, we will contact you with a revised estimate and your cancellation or refund options, as required by law.

Carriers and Delivery Estimates

• Ammunition ships by UPS Ground or FedEx Ground only. We do not offer air, expedited, or U.S. Postal Service delivery for ammunition.
• Ground delivery typically takes 1–7 business days after shipment, depending on the destination.
• Optics and other non-ammunition products ship by the carrier and service shown at checkout.
• Delivery estimates are not guarantees. Weather, carrier volume, and other disruptions may cause delays.

Where We Ship

Ammunition ships only to eligible physical street addresses in the contiguous United States. We do not ship ammunition to:

• P.O. boxes, APO/FPO/DPO addresses, U.S. territories, or international addresses
• Any destination where delivery would violate applicable law

• Optics and other non-ammunition products ship to eligible addresses in all 50 states.
• We do not ship internationally.
• If we can't fill an order because of its destination or a legal restriction, we will cancel it and refund your payment in full or void the unsettled payment.

Adult Signature

• An adult aged 21 or older may be required to sign for ammunition deliveries.
• All ammunition orders shipping to Colorado require adult-signature delivery.
• If you miss a delivery attempt, follow the carrier's instructions to reschedule or pick up your package.

Check Your Delivery Address

• Please give us a complete and accurate delivery address. We cannot change the address once an order ships.
• If an order is returned to us because of an incorrect address, a refused delivery, or a failed delivery, we may reship it at your expense or refund the product price less the original and return shipping charges, unless the problem was our error or the law requires otherwise.

Damaged, Missing, or Lost Packages

• Report a damaged, incomplete, or incorrect order within 7 days of delivery. Include your order number and photos of the box, shipping label, and products.
• Contact us if tracking shows no movement for 5 business days, or if your order hasn't arrived within 10 business days after shipment.
• We will replace or refund items lost before delivery, damaged in transit, or shipped in error.
• These reporting windows do not limit any rights you have that cannot be limited by law.

Returns, Refunds & Cancellations

Ammunition

Damaged, Defective, or Incorrect Ammunition

• Report the problem within 7 days of delivery. Include your order number, photos of the box and product, and the lot number if available.
• We usually review claims within one business day.
• If we need the product back, we will send you a prepaid ground-shipping label and instructions.
• Approved claims receive a replacement or a full refund, including the original shipping charge.
• Do not return ammunition without our authorization.
• If you suspect a defect, stop using that lot immediately and contact us.

Optics and Other Non-Ammunition Products

• You may return eligible items within 30 days of delivery.
• Items must be unopened and unused, in the original packaging, with all accessories and paperwork.
• You need a return authorization (RMA) before sending a return. Request one through our contact form, by email, or by phone. Returns sent without an RMA may be delayed.
• You pay return shipping unless the return is due to our error or a defective item. Please use a trackable, insured shipping method.
• After inspecting the return, we refund the product price. Original shipping is refunded if we made an error or the law requires it.
• Used, damaged, incomplete, or ineligible returns may be refused or receive a partial refund. We will contact you before issuing a partial refund.
• If you find a defect after 30 days, contact us about the manufacturer's warranty or your other legal rights.

Cancelling an Order

• You can cancel an order for a full refund any time before it ships. Call or email us with your order number.
• After an order ships, the return terms above apply.
• We may cancel an order if we cannot verify age or eligibility, cannot ship to the destination, suspect fraud, cannot supply an item, or find a pricing error. Cancelled orders are refunded in full or the unsettled payment is voided.

How Refunds Are Issued

• Refunds go to your original payment method only. We never refund to another person's card or account.
• If the original payment method can't receive a refund, we will work with you and our payment provider on an alternative.
• Approved refunds are processed within 3 business days. Your bank may need another 5–10 business days to post the credit.
• Unsettled payments may be voided instead of refunded. Your bank controls when the pending authorization is released.

Questions About a Charge

If you have a question about an order or a payment, please contact us and we will help. Contacting us does not waive any rights you have with your card issuer or under the law.

Contact Us

Please get a return authorization and instructions from us before sending merchandise to any address.